Visit the Contact Us section for details on how to contact Hog Parts Warehouse Customer Service.
How do I submit a warranty claim for an item I purchased online?
Please see the H-D warranty policies if you believe your product has a factory defect in materials or workmanshi
Prices for certain products are subject to change without notice. Prices at local dealerships may vary. Prices listed are generally the Manufacturer’s Suggested Retail Price (MSRP), excluding taxes and shipping.
Per our website Terms of Use, we reserve the right, at our sole discretion, to refuse or cancel any order for any reason including inaccuracies or errors in product or pricing information.
You have the option to cancel a back ordered item before it ships. You will not be charged for the item until it ships. If the item is later discontinued, the order will be automatically cancelled. Sign in to view your order status or contact customer serivce at sales@hogpartswarehouse.com
Please see our current Shipping and Deliver options information.
Yes. Standard shipping to APO/FPO/DPO military addresses is always free, regardless of order amount. During checkout, enter APO or FPO or DPO in the “City” field. Then select your region from the “State” pull-down menu: Armed Forces Americas, Armed Forces Europe, or Armed forces Pacific and enter a Zip Code. APO/FPO/DPO deliveries can take up to 2-3 weeks depending on local conditions at the destination.
Most items can be shipped to APO, FPO, and DPO addresses, except:
Antennas
Audio System Amplifiers
Audio System Speakers
GPS Units
Police Radars
Radio Receivers
Rider/Passenger Communication Systems
Speaker Enclosures
Yes, we are currently able to ship to any international addresses, with the exception of APO, FPO and DPO boxes
To keep tabs on an order, please visit the Order Status page to sign in to your account and view a list of all orders, or enter the order number and billing zip code to track an order placed as a guest.
When your order is ready for pickup, you will receive a Pick Up In Store email, which will include instructions for picking up your item(s).
Orders can be returned for free by mail or at a dealership, for any reason, within 45 days of the shipping date.
At this time, H-D.com cannot offer free returns on Military Returns outside the U.S.. All return charges are the responsibility of the customer. We will not reimburse return shipping charges.
If you received a damaged or defective item, simply follow the online return process and we’ll pick up the tab for return shipping. We’ll also refund your original shipping charge. See our return policy for complete information.
